About Archtop Fiber

Archtop Fiber’s Mission & Vision

At Archtop Fiber, our mission is to be the true fiber of your community.

We believe in the power of local connectivity and dedication to bridging the digital divide in rural and suburban cities across the Hudson Valley and beyond. We have seen how larger cities often receive priority for broadband infrastructure upgrades, leaving smaller communities underserved. That’s why we prioritize serving “Main Street” communities by investing up to $350 million in private funding to build over 2,500 miles of fiber-optic infrastructure. 

Our commitment extends beyond providing reliable Internet and Phone services – We’re not just living and working in Kingston, NY we are fully committed to our awesome community. From our fantastic community programs to fueling economic growth with improved connectivity and an abundance of tech-driven jobs, we’re all about bringing fun and excitement to our neck of the woods!

0

In private funding to build over 2,500 miles of fiber-optic infrastructure.

Services & Products

Archtop Fiber offers a comprehensive range of Internet services and products designed to meet the diverse needs of our customers. Our offerings include:

Icon: Internet and Phone

Multi-Gig Internet & Phone Services

Experience lightning-fast, high-speed connectivity that supports all your online activities, whether streaming, gaming, remote work, or running a business.

Icon: Fiber

100% Fiber Network

We have built a state-of-the-art XGS-PON fiber-optic network to deliver unparalleled speed, reliability, and performance.

Icon: Gear and Cloud

Better Reliability

Our advanced infrastructure and continuous investment in network upgrades ensure a stable and dependable Internet connection for our customers.

Icon: Location Pin

Employing Local

We believe in the strength of local talent and actively employ individuals from the communities we serve. Our local presence allows us to understand and address the unique needs of our customers effectively.

Icon: People

Senior Management Accessibility

Our senior management team is readily accessible and local to the Hudson Valley, ensuring that we maintain an open line of communication with our customers.

Network Infrastructure

Archtop Fiber is deeply invested in the Mid-Hudson region. We are committed to building a robust fiber-optic infrastructure spanning over 2,500 miles. This modern network can support the needs of entire homes, businesses, schools, and even cities, empowering communities with the connectivity required for the digital age and future-proofed for whatever comes next.

A train crossing a trestle bridge over the Hudson River

Coverage Area

Our Internet services are available in communities across the Mid-Hudson region, including Kingston, NY, and surrounding areas. We are continually expanding our coverage to reach more under-served areas and bring reliable high-speed Internet access to those who need it.

View Map

High vantage point view of the Hudson River as sun begins to set

Customer Support

At Archtop Fiber, we prioritize exceptional customer service. Our dedicated support team will assist you through various channels, including phone, email, social media, and live chat. We also provide online self-help resources to address common inquiries and ensure that our customers have access to the assistance they need when they need it.

Woman assisting a small child on a laptop in the kitchen

Company Values

At Archtop Fiber, we are guided by a set of core values that define who we are and how we operate:

Customer Centric

We strive to create long-term relationships with our customers by delivering exceptional experiences and service that exceeds their expectations.

Dedicated

We are fully committed to investing in local communities, bridging the digital divide, and providing reliable Internet access for all—oh, we live here too.

Be Local

Our leadership and teams work directly in Kingston, NY, and we actively hire individuals from the neighborhoods we serve. This localized approach allows us to better understand and serve the unique needs of each community.

Be Honest

We provide an open and transparent communication channel to keep our communities updated on our progress throughout our construction and when we will be ready to turn on service.

Company Overview

Archtop Fiber is a leading Internet service provider, specializing in the acquisition, construction, ownership, and operation of modern fiber optic networks. With a team of experienced leaders from the fiber broadband and telecom industries, we are committed to bringing affordable, competitive multi-Gig Internet access to under-served communities. Our goal is to provide simple, world-class, reliable, and responsive service to our valued customers.

Meet Your New Neighbors!

Get acquainted with our Archtop Fiber dream team who are unlocking a world of high-speed Internet for all of the Hudson Valley!