We are an experienced team determined to make a local impact. Want to join us?
At Archtop Fiber, we’re building something special: we bring world-class connectivity to the communities we call home. If you’re passionate about making a difference and want to grow with a company that values teamwork and local pride, we’d love to have you on our team!
Employee Benefits: Beyond the Paycheck
Archtop Fiber offers awesome benefits and perks for full-time team members to make sure you and your loved ones are well cared for.
- Health, Dental, and Vision insurance.
- Purchase additional coverage for yourself, spouses, or children.
- 401(k) retirement Plan with matching.
- MarketPlace online discounts.
- Archtop Fiber observes all Federal holidays.
- Basic Short-term and Long-term Disability.
- Accruing Paid Time Off from Day 1.
- Flexible Spending Accounts or Health Savings Accounts.
- Comprehensive wellness programs.
Job Openings
Construction
Engineering
Operations
Sales
Accounting/Finance
IT
Marketing
Network Operations
Office Administration
Construction
OSP Design Engineer
This position ensures that all network designs are constructible, cost-effective, and aligned with Archtop Fiber’s engineering standards. The OSP Design Engineer makes intelligent decisions regarding make-ready requirements, aerial vs. underground construction methodology, and the efficient routing of fiber facilities. They also ensure that all installed network assets are accurately tracked, documented, and maintained within Archtop’s network management systems.
OSP Design Manager
The OSP Design Manager is part of Archtop Fiber’s Engineering & Technology group and will support our Outside Plant (OSP) engineering and GIS mapping needs. This position will establish and maintain Archtop’s plant infrastructure, including our 100% fiber optic cable plant and network hub site buildings, cabinets, and colocations.
Engineering
Network Design Engineer
The Network Design Engineer is part of Archtop Fiber’s Engineering & Technology group and will support our IP access and Core network engineering needs. This position will work closely with the Director Network Engineering and others to support our advanced communications service provider and 100% fiber optic network. The Network Design Engineer will be an integral team member working to design and develop Archtop’s IP/SR-MPLS backbone, XGS-PON access layer, internet peering, and transport infrastructure expansions and upgrades related to our multi-state fiber optic network.
Operations
Customer Experience Training Manager
Archtop Fiber is seeking a Customer Experience Training Manager who will play a pivotal role in developing impactful learning solutions that drive performance across customer-facing teams in a Telecommunications Customer Care environment. This role blends instructional design expertise with deep knowledge of Contact Center operations and Customer Experience (CX). The ideal candidate will create and deliver dynamic, digital-first learning experiences, leveraging modern tools and methodologies to upskill teams supporting sales, technical troubleshooting, billing, retention, and general inquiries. This individual partners closely with business stakeholders to analyze training needs, design engaging content, and evaluate program effectiveness—ensuring alignment with KPIs such as First Call Resolution (FCR), CSAT, NPS, AHT, conversion rates, and compliance standards.
Field Technician
Archtop Fiber is seeking Field Technicians to join our growing team. Field Technicians will have a primary focus of supporting the installation and ongoing service support for residential and commercial customers throughout the communities we serve. Committed to providing the highest quality service, the Field Technician role performs all required work in the construction, maintenance, operation, installation and servicing of fiber broadband and telephone services.
Installation and Repair Technician
Archtop Fiber is seeking Installation and Repair Technicians to join our growing team. Installation and Repair Technicians will have a primary focus of supporting the installation and ongoing service support for residential and commercial customers throughout the communities we serve. Committed to providing the highest quality service, the Installation and Repair Technician role performs all required work in the construction, maintenance, operation, installation and servicing of fiber broadband and telephone services.
Sales
Account Executive
The Account Executive at Archtop Fiber drives new business growth by building relationships, prospecting, and closing sales across an assigned territory. This role focuses on promoting Archtop’s high-speed fiber internet and voice solutions to businesses and community partners while meeting monthly sales targets.