You’re about to enter the exciting world of 100% fiber Internet. We want to make it as easy and comfortable as possible for you, so let’s walk through what you should expect before, during, and after our construction and installation process.

Here’s Where We’re Going

Check out our map and high-level timing.

Neighborhood Construction Steps

Here’s what to expect when you see us in your neighborhood.

  • Before starting any construction, survey crews will be on foot in the neighborhood. This is how we gather important information that shapes our construction plans going forward. Once we determine the method of construction and if underground construction is necessary, we will notify 811 that we’re breaking ground and you’ll see flags and spray paint along roadways and sidewalks, and potentially even in your yard, to mark underground utilities (such as water and gas lines). We make these marks to make sure our crews can work safely and avoid any interruptions to the neighborhood utilities.

  • The neighborhood will be notified that we are working in the area and construction teams will be working in the public easements on or near your property to set fiber-optic access points.

  • For the burial of the fiber optic cable, our team starts by exposing the existing underground utilities by digging around the locate markings. Because we cross the other utilities when we place conduits, we need to know exactly where they are located.

  • Next, we install conduits and pull fiber through them. If we deploy the fiber optic cable aerially, the crews will be in bucket trucks pulling the cable from pole to pole.

  • Cleanup will take place once the installation is completed.

  • After our new fiber network has been prepared for your area, residents and businesses can sign up for our fiber Internet service. Next, we’ll schedule a date and time for fiber installation to get you all set up.

View our Video Series

We put together this video series to explain the construction process.

Frequently Asked Questions

Please drop us a line if you have questions we didn’t answer.

  • Construction will typically take 6 weeks on average in your area.

    Once the construction completes, it takes about 14 days for fiber service to be up and running in your neighborhood.

  • Our construction crews approach your yard with the assumption that there may be private utilities located underground and take care to avoid these. If you would like to take an extra precautionary step, please mark areas of concern with pink or white flags or landscape-safe paint to alert the crews of the need for caution in those areas.

  • Our crews will do everything they can to minimize any impact on your property. Once construction is complete and weather permits, we’ll restore lawns in areas where digging occurred.

  • Archtop Fiber is permitted access to designated utility easements, usually located within a strip of land running along the street, a sidewalk, a rear lot line, or between two lots. If the easement is within a fenced-in yard, our crews will need your help accessing them.

  • So that we can minimize the disruption to your property, we strongly encourage you to leave the markers and paint in place until the construction of the network is complete. Utility flags are placed to avoid any disturbances or accidents in the area while work is ongoing. Different colored flags signal the different utilities: blue for water, yellow for oil and gas, orange for telecommunications, etc. Paint markings aren’t permanent and will fade over time.

  • Once construction is complete, we’ll rake, seed, and straw your lawn in the areas where digging occurred to ensure your property is restored to pre-construction condition.

  • Fiber installation occurs on designated utility easements; this means that we might need access to the easement through your property. The choice to sign-up for Archtop Fiber service is ultimately yours, but we think you will want to!

  • Use the link below and fill out the form to ask us a question or report any concerns regarding construction.

    Contact Us

Get 100% Fiber Internet!

Check to see if the fastest, most reliable Internet is available in your area.

Home Fiber Install Process

Once your neighborhood is 100% fiber ready, the next step is to get the line into your home, either aerial or burial.


If you have a pole on your property, and your power line comes to your home overhead, we will attach the line to your home in the same general area where your power line is attached.


If your utilities are underground you’ve probably already seen your infrastructure within your home’s utility easement. If not, look for an in ground connection point. It’s usually behind or in front of your house and this is where we will connect the fiber line to your home

If You Are Home

Before we bury the line from our connection point to your home, our technician will take you outside to show you the best location. You can suggest another place. We’re always open to your input because you know your yard better than we do. And rest assured: an Archtop Fiber representative will call the State 811 (Call before you dig) administrator to make sure that all your underground utilities are properly located beforehand. If you have a dog containment or sprinkler system, please work with us to locate those items.


There will be two parts to the installation. The first part will be to connect the fiber drop outside and you don’t need to be home for us to complete this work. The second part will be to connect the fiber inside of your home to an optical network terminal, in addition to installing and connecting a gateway to the network terminal.

When to be Home

You will need to be present for the second part of the installation and this will be scheduled at a time convenient for you during the order process. Plan to be available for 3 – 4 hours. These devices will require power and the technician will work with you to identify the best location for coverage.

Signal Testing

The technician will test the connection to make sure your speeds are as expected, show you how to connect devices to wifi, and set up your wifi app so you can manage your services from anywhere!